Paying More for Better Customer Service, Are You Sure?
Russel Lolacher
March 6, 2013
Customer Service is Won and Lost by People, not Protocol
Russel Lolacher
May 19, 2012
Customer Service Carpe Diem! – Look for Opportunities to Engage
Russel Lolacher
July 5, 2011
A Customer Service Love Letter to Business
Russel Lolacher
February 14, 2011
Top 5 Secrets to Great, Amazing, Stupendous Customer Service
Russel Lolacher
November 23, 2010
Russel Lolacher
Speaker, leader and advocate for building better relationships at work - with your coworkers, employees, leadership, customers and yourself.
Stronger, more meaningful connections create a workplace culture we all want to be a part of.