
Paying More for Better Customer Service, Are You Sure?
Customer Service is Won and Lost by People, not Protocol
Customer Service Carpe Diem! – Look for Opportunities to Engage
A Customer Service Love Letter to Business
Top 5 Secrets to Great, Amazing, Stupendous Customer Service

Russel Lolacher
Speaker, leader and advocate for building better relationships at work - with your coworkers, employees, leadership, customers and yourself.
Stronger, more meaningful connections create a workplace culture we all want to be a part of.