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CX Storytime Tale of Have Wine, Might Travel

CX Storytime Tale of Have Wine, Might Travel

CX Stories
Russel Lolacher   December 4, 2019  
CX Storytime Tale of The Couch with Abandonment Issues

CX Storytime Tale of The Couch with Abandonment Issues

CX Stories
Russel Lolacher   November 3, 2018  
CX Storytime Tale of The Jilted Jewelry Store

CX Storytime Tale of The Jilted Jewelry Store

CX Stories
Russel Lolacher   October 3, 2018  
CX Storytime Tale of The Man Who Should Not Move

CX Storytime Tale of The Man Who Should Not Move

CX Stories
Russel Lolacher   September 13, 2018  
CX Storytime Tale of A Dish Bear-ly Served Cold

CX Storytime Tale of A Dish Bear-ly Served Cold

CX Stories
Russel Lolacher   September 4, 2018  
The CX Storytime Tale of The Disappearing Digits

The CX Storytime Tale of The Disappearing Digits

CX Stories
Russel Lolacher   August 30, 2018  
CX Storytime Tale of A Delivery Most Foul

CX Storytime Tale of A Delivery Most Foul

CX Stories
Russel Lolacher   August 15, 2018  
CX Storytime Tale of The Time that Retail Forgot

CX Storytime Tale of The Time that Retail Forgot

CX Stories
Russel Lolacher   August 9, 2018  
CX Storytime Tale of The Anti-Social Socialite

CX Storytime Tale of The Anti-Social Socialite

CX Stories
Russel Lolacher   August 8, 2018  
CX Storytime Tale of Never Too Proud for Pine Nuts

CX Storytime Tale of Never Too Proud for Pine Nuts

CX Stories
Russel Lolacher   July 25, 2018  
CX Storytime Tale of When Shame Came to Town

CX Storytime Tale of When Shame Came to Town

CX Stories
Russel Lolacher   July 16, 2018  
CX Storytime Tale of The Bird and the Baggage

CX Storytime Tale of The Bird and the Baggage

CX Stories
Russel Lolacher   July 16, 2018  
CX Storytime Tale of The Woman Who Was Told Differently

CX Storytime Tale of The Woman Who Was Told Differently

CX Stories
Russel Lolacher   July 16, 2018  
How to Remove a Bad Customer Service Tattoo

How to Remove a Bad Customer Service Tattoo

CX Stories
Russel Lolacher   May 1, 2018  
Equifax Breach Response Not So Customer Friendly

Equifax Breach Response Not So Customer Friendly

CX Stories
Russel Lolacher   September 10, 2017  
What Happens When You Ruin Breakfast for Your Customer

What Happens When You Ruin Breakfast for Your Customer

CX Stories
Russel Lolacher   August 14, 2017  
How to Piss off Your Customers with a Personal Email

How to Piss off Your Customers with a Personal Email

CX Stories Service Experience
Russel Lolacher   February 20, 2017   4 Replies
How Airlines Handle A Surprise Travel Ban

How Airlines Handle A Surprise Travel Ban

CX Stories
Russel Lolacher   January 28, 2017  
Stories of the Emotional Turmoil of Customer Service

Stories of the Emotional Turmoil of Customer Service

CX Stories Service Experience
Russel Lolacher   January 22, 2017  
LIVE CHAT – From Frustration to Solution in 3 Ways

LIVE CHAT – From Frustration to Solution in 3 Ways

CX Stories
Russel Lolacher   January 9, 2017  
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Russel Lolacher

Speaker on L.E.S. - Leadership, Engagement and Service for better relationships with colleagues and customers. Subscribe to my podcast: CX Storytime.

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