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DHL – Missed Communication in the Customer Journey
[tweetable alt=””]”I think the one lesson I have learned is that there is no substitute for paying attention.” – Diane Sawyer [/tweetable] I’m a huge nerd. So it should come as no big surprise that I was one of the many that contributed to the ground-breaking Veronica Mars Kickstarter campaign (don’t judge me). And if you contribute, you […]